Account Data

When you create an account, we collect your name, email address, date of birth, location, and profile information (photos, bio, preferences). This information is necessary to provide you with personalized networking services.

Transaction Data

We use CCBill to process subscription payments. When you subscribe to a paid membership tier:

• CCBill collects and processes your payment information
• We receive transaction confirmations and billing status
• SoleSocial does NOT store your credit card numbers or full financial details on our servers
• We only store your subscription status, billing dates, and transaction IDs

Usage Data

We automatically collect information about your interactions with SoleSocial, including:

• Pages viewed and features used
• Profiles you view and interact with
• Messages sent and received (metadata only, not content)
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies

This data helps us improve our service, provide personalized recommendations, and ensure platform security.

Communications

When you contact our support team or communicate with other users, we store these communications to provide customer service and improve our platform.

Service Providers

We share data only with essential service providers who help us operate SoleSocial:

• CCBill: Payment processing for subscriptions
• Email Service (Resend): Transactional and notification emails
• Cloud Hosting: Infrastructure and data storage
• Analytics Tools: Usage analytics and performance monitoring

All service providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your data.

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
• Password Security: Passwords are hashed using bcrypt before storage
• Access Controls: Strict access controls limit who can view or modify your data
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Secure Payment Processing: Payment data is handled by PCI-DSS compliant processors (CCBill)

Your Rights Include:

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Correction: You can update or correct inaccurate information through your account settings
• Right to Deletion: You can request deletion of your account and associated data
• Right to Data Portability: You can request your data in a portable format
• Right to Opt-Out: You can opt out of marketing communications at any time
• Right to Object: You can object to certain data processing activities

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@solesocial.app

We will respond to your request within 30 days. Some requests may require identity verification to protect your privacy.